Daily Archives: January 24, 2007

Tall non-fat vanilla latte extra hot for Pheona

PostSecret Starbucks Card by Terry Bain

PostSecret Starbucks Card by Terry Bain

The Starbucks at Yonge and King asks for your name when you order a bar drink. They never get mine right. I get Fiona lots, never Pheona, which is what I got called this morning. The most infamous case of mistaken identity came when a former boss called me Fiona all through a new business meeting. We didn’t land that account for some reason. On the upside, I did end up with an alter-ego/nickname at the office.

Today, I noticed a call-to-action on the Starbucks sleeve: After you read “The Way I see It,” tell us how you see it. www.starbucks.com/wayiseeit. “The Way I see It” is a series of “deep thoughts” (not by Jack Handey unfortunately), printed on Starbucks cups. Today mine is:

“The Way I See It # 113″

Music is the voice of your soul. I love how even just one moment of a song can grab you from the inside and then slowly…in its own time…release you.” – Joss Stone, musician

So I’m interested. Is Starbucks making a move toward CGM?  Giving their customers a voice? Sort of. I took me three (3!) clicks from the URL printed on the sleeve to find the burried submission form. The form lets customers share, but their “The Way I See It” submissions are taken as “letters to the editor“. Close, but no cigar.

photo credit: PostSecret Starbucks Card uploaded by Terry Bain.